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MALL OF ABAYAS

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  • Monday - Friday: 9:00 - 19:00
  • [email protected]
  • (+91) 6282353262
  • MOA MODEST AND WESTERN 4/505-18 Puthanveetil Tower Bypass Road Alshifa Junction Perinthalmanna Malappuram Dist

This Privacy Policy describes how MOA MODEST AND WESTERN and its affiliates (collectively "MOA MODEST AND WESTERN, we, our, us") collect, use, share, protect, or otherwise process your information/personal data through our website https://mallofabayas.com/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection- We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Some sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (in order to enable use of certain features when opted for, available on the Platform), all of the above being in accordance with applicable law(s). You always have the option to not provide information by choosing not to use a particular service or feature on the Platform. We may track your behavior, preferences, and other information that you choose to provide on our Platform. This information is compiled and analyzed on an aggregated basis. We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information. If you receive an email or call from a person/association claiming to be MOA MODEST AND WESTERN seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Usage- We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis, and surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event permission is not provided to us.

Sharing- We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out. We may disclose personal data to third parties such as sellers, business partners, third-party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs, and other payment options chosen by you. These disclosures may be required to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, and to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorized law enforcement agencies if required by law or in good faith belief that such disclosure is necessary to respond to subpoenas, court orders, or other legal process. We may also disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is necessary to enforce our Terms of Use or Privacy Policy, respond to claims that an advertisement, posting or other content violates the rights of a third party, or protect the rights, property, or personal safety of our users or the general public.

Security Precautions- To protect your personal data from unauthorized access or disclosure, loss or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorized access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, users accept the security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure. Users are responsible for ensuring the protection of login and password records for their account.

Data Deletion and Retention- You have an option to delete your account by visiting your profile and settings on our Platform. This action would result in losing all information related to your account. You may also write to us at the contact information provided below to assist with these requests. We may refuse or delay account deletion if there are pending grievances, claims, shipments, or other services. Once deleted, you will lose access to the account. We retain your personal data for no longer than necessary for the purpose it was collected or as required by applicable law. However, we may retain anonymized data for fraud prevention, abuse, or other legitimate purposes.

Your Rights- You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Consent- By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and other processing of your information on the Platform in accordance with this Privacy Policy. If you disclose personal data about others, you represent that you have the authority to permit us to use the information in accordance with this Privacy Policy. You consent to us and our affiliates contacting you through SMS, messaging apps, call, and/or email for purposes specified in this Privacy Policy. You may withdraw consent by contacting the Grievance Officer. However, withdrawal will not be retrospective, and we reserve the right to restrict services if such information is deemed necessary.

Changes to this Privacy Policy- Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes in our information practices and may alert/notify you as required under applicable laws.

Grievance Officer
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Time: Monday - Friday (9:00 - 18:00)